Policy

Shipping & Delivery Policy

Last updated 10 September 2026

Where we deliver

We currently ship pan-India, including most serviceable pincodes for our courier partners. Serviceability for remote pincodes is confirmed at checkout.

Processing time

Orders are packed and handed to our courier partner within 1–2 business days of confirmation.

Delivery timelines

Most orders arrive within 5 business days of dispatch. Remote areas may take a little longer — you'll see an estimate at checkout and a tracking link once your order ships.

Shipping charges

Shipping is free on orders of ₹15,000 and above. Below that, a flat ₹149 shipping fee applies, shown at checkout before you pay.

Tracking

Once your order ships, you can track it from your account's order history.

Damaged or missing items

If your order arrives damaged or a piece is missing, contact support@paithaniwala.in within 48 hours of delivery with photos, and we'll arrange a replacement or refund.